Number 1: Document
By far, the most common claim is simply an allegation of failure to place coverage. The most reliable way to prevent these is written documentation that says, "This is what I offered you, my customer, and this is what you accepted."
Number 2: Use Coverage Checklists
They can range from fairly short and simple to a very detailed one that walks through certain types of coverage that could be appropriate for a certain type of operation.
Number 3: Stay Educated
Every state association offers E&O classes. Those are great and are offered all the time. Another great resource is the IJ Academy.
Number 4: Read, Read, Read
Identify the sources of info you really truly need and focus your time on these.
Number 5: Have an Agency E&O Audit
It is done by an outside auditor and agents may be able to obtain a discount on their E&O premiums.
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